Mackay Airport Quarantine, Immigration & Customs
Customs, Immigration & Quarantine
CIQ Services
CIQ services are available on request with prior notice. Mackay has a limited number of Customs Officers to service the seaports of Hay Point, Dalrymple Bay and Mackay Harbour, with additional officers available from Townsville.
Australian Customs Service uses advanced passenger processing through electronic transfer of data. This is available via the Townsville Office of ACS.
AQIS have an office in Mackay and are available with prior notice. Additional staff are available from Townsville and/or Cairns.
All requests for the use of Mackay Airport for international charter services must be through the National Passenger Processing Committee in Canberra
CIQ Contact Information
Australian Customs Service
Mr Robert Drew - +61 7 4951 7100
ACS also undertakes the Immigration facilitiation role.
Australian Quarantine & Inspection Service
Mr Stephen Tognolini - +61 7 4957 6388
Check your arrivals & departuresMackay Airport (Google Maps)
Find Mackay Airport on Google Maps
Airport Information
Airport 
Airport
TransportBook your flight online
Qantas, Virgin Blue, Jetstar & Tiger Airways are the servicing airlines for Mackay Airport. To book your flight online simply click on the link above to go to the airlines site.
Car Hire
Get a quote or make a reservation with Hertz here
Rent a car or truck or lease a vehicle from Hertz
Get a quote or make a reservation with Red Spot Car Rentals here
Latest model vehicles – average age 6 months
Pre-book your taxi on the Queensland Taxi's website.Bookings can also be made by phoning 131-008 or faxing +61 7 4778 9511
Download the Mackay Taxi price list (PDF 18KB)
Book your Britz Discover the wonderful destinations in and around the Mackay Region that you can visit with Britz Hire.
Download the Britz Touring Itinerary Flyer PDF 2.2mb.
Suggested touring itineraries for Mackay and region are available at www.britz.com.au
